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Welcome to the Certass portal to check and receive replacement certificates

This portal provides the only way to receive a replacement certificate from Certass. Please don't ring or email our office to receive a replacement certificate as you will simply be re-directed back to this site.

Find your address

Fill out the address and contact form. If we have an installation listed at the address then we will email you further details.

Pay for the certificate

If we have an installation listed the email we send will include a link to our card payment gateway. 

Receive replacement certificate

Once the replacement certificate fee is paid we will email you a copy of the replacement certificate.

Didn't receive our emails?

If you didn't receive an email from us, in the first instance, please check your spam filters. If you still can't find the email then please email info@certass.co.uk and we will investigate the issue further.